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Issue and Event Manager: Loss Prevention
Identify, Investigate, Recover, and Prevent Loss
Retailers are tasked with quickly identifying, investigating, recovering, and preventing losses by employees, individuals, and organized retail crime (ORC). Many loss prevention professionals find it becoming more difficult to analyze large amounts of data, generate reports and create “dashboards” to give executives insight into workload management, trends and critical analysis to keep ahead of the curve.
EthicsPoint’s Loss Prevention solution is a powerful case management application designed to help retailers quickly identify, investigate, recover, and prevent retail losses. Investigators can use this system to create electronic case records rapidly and improve the management of information regarding criminal activities, threats, acts of fraud, internal theft, shoplifting, accidents, human resources, and other organizational incidents. Retail loss prevention professionals benefit from increased productivity, better collaboration, and easier access to information relevant to their case and simplified, timelier information delivery via analytics and dashboards—providing management with insight into trends and hot-spots. 
EthicsPoint’s Loss Prevention solution, a focused practice layer of Issue and Event Manager, provides a single system for capturing, managing, and resolving a wide variety of incidents to assist organizations with:
- Identification of loss prevention incidents
- Incident screening and risk assessment
- Investigative and task management
- Collaboration with internal and external stakeholders
- Incident response and restitution
- Civil demand, POS exception reporting, and retail theft database integrations
- On-demand management reports and dashboards
Our robust, on-demand workflow solution leverages our industry-leading global hotline and incident management system. This comprehensive solution can cost-efficiently consolidate localized activities or provide immediate point solution benefits.
- Flexible, client-defined configuration tailors the solution to each organization
- Client-defined roles and/or skill-based access levels and privileges
- Incident intake from and interface with a variety of sources and applications
- Sophisticated administrative features allow for easy management of users
- Workflow automation and process control allows for consistent, complete follow-up of all cases
- End-to-end network and data security ensures redundancy, scalability and reliability
- On-demand, Software-as-a-Service (SaaS) delivery enables rapid customization and deployment
The EthicsPoint solution is used by over 1,700 clients in a variety of industries worldwide (including retail loss prevention) for capturing, managing, and resolving incidents across a broad range of functions.
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