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Issue and Event Management


Increased Issue Awareness in Support of Your Compliance Programs

Organizations are faced with unprecedented regulatory complexity from a wide variety of sources affecting not only Compliance, Finance, and Audit, but Legal, HR, Security, Facilities, and Operations as well. There is an increased demand from those placed in oversight for robust and cohesive Governance, Risk, and Compliance (GRC) information. Without a practical integration strategy and issue management solution, these fragmented systems restrict enterprise analysis and make it difficult to understand, track, and report the impact of incidents on an organization’s overall performance. EthicsPoint offers seamless integration with advanced issue management tools for increased productivity.

Learn how EthicsPoint Issue and Event Management solutions—Standard, Professional, or Enterprise—supports your corporate governance, issue awareness and issue management.

Issue and Event Manager

Whether you choose our Standard, Professional, or Enterprise version, our Issue and Event Management solution gives organizations a single system for capturing, managing, and resolving a wide variety of incidents dealing with corporate governance, issue management, and issue awareness. The result is an enterprise-wide view of risk and the ability to effectively integrate Governance, Risk, and Compliance (GRC) initiatives into one cohesive program through:

  • Flexible, client-defined configuration tailored to each organizations and its corporate governance initiatives
  • Report intake from and interface with a variety of sources and applications, including the use of a variety of telephonic and web-based intake methodologies
  • Sophisticated administration features that allow for easy management of users and issues
  • Workflow automation and process controls that allow for consistent, complete follow up of all cases
  • Robust querying tools for issue management and assessment for an enterprise-wide view of risks, as well as control, policy, and procedure breakdowns
  • End-to-end network and data security ensures redundancy, scalability, and reliability
  • On-demand, Software-as-a-Service (SaaS) delivery enables rapid customization and deployment

Issue and Event Management: Three Levels of Consumption

EthicsPoint understands the challenges compliance professionals face. Our integrated issue management solution is uniquely positioned to provide a common organizational framework for managing enterprise risk management, issue awareness, and corporate governance.  Whether it is a global hotline or an enterprise-wide initiative, the EthicsPoint Issue and Event Management application has the right solution for your needs:

Issue and Event Manager Standard is a powerful starting-point for any organization, and represents the entry-level version of EthicsPoint’s scalable application. With Issue and Event Manager Standard, your organization harnesses the power and flexibility of an integrated system for capturing and resolving a wide variety of incidents. The resulting advantage of enhanced data consistency, process management, and issue awareness provides the opportunity to better confront and mitigate risks.

Issue and Event Manager Professional is the mid-tier version of EthicsPoint’s scalable issue management application. Issue and Event Manager Professional incorporates a dynamic and discrete set of data points designed to support your organization as focus evolves from fundamental issue review and classification to the comprehensive management of people, processes, and time. The application’s single-schema database design provides a common framework and expanded resolution management toolkit, which incorporates data and access security and the appropriate level of operational transparency. 

Issue and Event Manager Enterprise is the upper-most tier of EthicsPoint’s scalable application. Issue and Event Manager Enterprise incorporates all of the dynamic and discrete data points and comprehensive people, process, and time management tools in our Professional version. The application’s multi-schema database design extends this common framework and uniquely supports a dynamically tailored workflow for each organizational unit.  The result is an enterprise-wide view of risk and the ability to effectively integrate your corporate governance activities.

Downloads 

  • Datasheet: Issue and Event Manager Standard
  • Datasheet: Issue and Event Manager Professional
  • Datasheet: Issue and Event Manager Enterprise
  • Datasheet: Information Security Incident Management
  • Case Study: Avaya

Events

  • July 31, 2008
    Meric Craig Bloch Webinar Series: Part 3 - Reporting the Investigation Findings and Post-Investigation Issues
  • September 7, 2008
    Tradeshow: Canadian Society of Corporate Secretaries (CSCS) - Annual Corporate Governance Conference
  • September 14, 2008
    Tradeshow: Society of Corporate Compliance and Ethics (SCCE) - Compliance and Ethics Institute

News

  • July 2, 2008
    News: EthicsPoint Receives Honorable Mention for the QSR Applied Technology Award
  • June 23, 2008
    News: EthicsPoint, Inc. Named Oregon's 20th Fastest-Growing Private Company
  • June 11, 2008
    News: MetricStream to Host Annual Meeting of OCEG Technology Council

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